Utilities

Yuba City Utilities

The Public Works Department's Utilities Divisions are responsible for the treatment, distribution, and discharge of the City’s drinking water and wastewater systems through the operation of the Water Treatment Plant, Wastewater Treatment Facility, and Laboratory.  Our facilities are supported by administration, operations, engineering, maintenance, environmental, and laboratory teams working together to meet the City's utilities needs.  We are proud to provide safe, reliable, and efficient water and wastewater services for our community. 

To contact us directly, please click here, or arrange a visit to one of our facilities. We look forward to hearing from you!

Announcements:

Water Shortage Stage 3 (Severe Shortage):

20% Conservation Goal and Mandatory Water Restrictions

California is experiencing a significant shortage of water following another dry winter, which prompted the State to issue Executive Order N-7-22 requiring all urban water suppliers to reach a target of 20% water conservation due to projected water supply shortages. In order to meet the state conservation target and conserve the City's limited water supply as much as is practicable, the City Council elected to enter Stage 3 (Severe Shortage) of the City's Water Shortage Contingency Plan with a designated 20% reduction target, which includes mandatory water use prohibitions. Implementation of mandatory water restrictions begins on May 1, 2022 and the City will begin issuing violations on June 1, 2022. Water restrictions under Stage 3 include:

  • Irrigation limited to Mondays and Thursdays for ALL property addresses
    • Mornings and evenings recommended to reduce evaporation
  • Water waste is a water violation, including:
    • Irrigation outside of designated times
    • Excessive watering resulting in gutter flooding
    • Using a hose without a shutoff nozzle
    • Washing down hard surfaces such as sidewalks and driveways
    • Using a non-recirculating fountain
    • Not repairing leaks in a timely manner

For further information or assistance with irrigation timer adjustments, please contact the Public Works Department at (530) 822-4626 or [email protected], or submit a request via the City’s yc311 online customer service system and app. Additional resources are linked below:

Resources:            Water Conservation Guide Summer 2022
                       City Council Item - Water Supply Outlook and Emergency Water Conservation Measures 2022
                              Water-Efficient Rebates
                              Cellular Meter Water Use Tracking
                              Water Shortage Contingency Plan

Thank you for your water conservation efforts! 

After-House Emergencies

If you are experiencing an after-hours emergency such as a major water leak or sewer service backup, please contact the Yuba City Police Department dispatch center to request a Public Works on-call employee.

Yuba City Police Department Dispatch: (530) 822-4661

For residents in the Yuba City Septic Sewer System (STEP System) that reside in the Stonegate neighborhood, please click here for additional information. 


Flush Your Water Lines

The City of Yuba City recommends all businesses and buildings that have been empty or under-used during the COVID-19 shelter-in-place order to flush their water lines following the guidance in the video and guidelines above. If you have any questions, please contact the Water Distribution Supervisor at (530) 822-4777. Thank you, and stay safe Yuba City!

Water Master Plan

The Water Master Plan is now complete! To find out more about the future of water in Yuba City, please visit www.yubacity.net/watermasterplan.


Water and Sewer Billing – Customer Service

To start or stop service, or to obtain general information regarding your utility account, please visit the Online Bill Pay webpage, visit City Hall at 1201 Civic Center Blvd., or contact our Finance Department by phone at (530) 822-4618.